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How do I check the status of my order?

Upon placing your order, please allow 24-72 hours to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through email. Then you can then track your order by going to this page - TRACK MY ORDER

When will I get my stuff?

Please allow up to 24-72 hours for your order to process, and an additional3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-16 days. For International orders, please allow up to 7-20 days.

Why does shipping take so long?

Our products are one of a kind and are ​significantly lower priced​ than other competitors on the market. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Is order tracking available?

Yes! Once your order is shipped you'll be given a tracking number.

Do you ship Internationally?

Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

If I order multiple items, do they come in the same package?

Sometimes to help to avoid duties and lower the shipping cost we may send the order with separate packages. Please be assured you will receive tracking number for each separate item.

What is your return policy?

If you aren't satisfied with your product, please reach out to our customer service department and we'll try and help resolve the issue.

Is my payment information safe?

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!

How do I order on your website?

Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Does Bosa provide a quality guarantee for all the products being sold?

Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.

What is your contact info?

Should you need to contact us, please us this contact form. Our dedicated team of customer service representatives are looking forward to assisting you.

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